Privacy PolicY
Last updated: [01/10/2025]
At Matte Magik, your privacy matters. We are committed to protecting your personal information and ensuring you feel safe and confident when shopping with us. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or purchase our products.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
Name
Email address
Phone number
Billing and shipping address
Payment information (processed securely by Cybersource — we do not store ANY card details)
1.2 Automatically Collected Information
IP address
Browser type
Device information
Pages viewed
Cookies and tracking technologies
This data helps us improve your experience and keep our website running smoothly.
1.3 Order Information
When you place an order, we collect details such as:
Products purchased
Payment method
Delivery information
Transaction records
2. How We Use Your Information
We use your information to:
Process and deliver orders
Confirm payments
Provide customer support
Improve our website and user experience
Send order updates
Prevent fraud or misuse
Personalize product recommendations (optional)
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Payment Processing
We offer secure online payments through our trusted partner Cybersource.
All transactions are encrypted.
We do not store your credit or debit card numbers.
We also accept bank transfers, where only basic payment confirmation details are received.
4. Cookies and Tracking
Our website may use cookies to:
Remember your preferences
Improve loading speeds
Track website performance
You may disable cookies in your browser settings, but this may affect website functionality.
5. How We Protect Your Data
We implement strict administrative, technical, and physical security measures to safeguard your personal information. While no online platform is 100% secure, we continuously improve our security to protect your data.
6. Your Rights
You have the right to:
Access your information
Request corrections
Request deletion (where legally permitted)
Opt out of marketing emails
Request information about how your data is used
To make a request, contact us at: sales@mattemagik.com
7. Third-Party Services
We may use trusted third-party tools for:
Payment processing
Shipping
Analytics
Website hosting
These partners follow strict privacy and data protection guidelines.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.
9. Contact Us
For questions or privacy concerns, contact us at:
📧 sales@mattemagik.com